Physical Products

We offer shipping across Kenya and internationally. Free shipping is available on orders over KSh. 3,000 within Kenya. Orders to Nairobi are delivered within 72 hours, while upcountry deliveries may take up to 5 days.

Express Delivery: Available within Nairobi for same-day delivery at a flat rate of KSh. 500 if your order is placed between 8:30 am and 4 pm (Monday to Friday).

Collect in Store: You can also choose to collect your order in-store, usually available within 24 hours (Monday to Friday) if placed by 3 pm, subject to stock availability.

Returns: You can request a return or exchange within 7 days of receiving your order (24 hours for books). Items must be unused and in original packaging. Refunds and exchanges are subject to product verification.

For full shipping and returns details, please refer to our Shipping & Returns page